The Rabbit Hole

SHIPPING FREE OVER $100

RETURNS & REFUNDS

At The Rabbit Hole, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we’re here to help.

Returns

We accept returns within 14 days of delivery for unused items with the original tags and packaging. To initiate a return, please contact us at [CONTACT US] located at the top of our home page.

Please include a copy of the invoice with your return and ship it to

The Rabbit Hole
ATTN: Returns Dept.
101 Broad Street
Lake Geneva, WI 53147

Please note that all packages are shipped fully insured, and orders over $500 require a signature. In the unlikely event that your package arrives damaged, please contact us within 3 business days as per insurance requirements. Please save all packaging and, if possible, submit pictures.

Once Loved Vintage purchases are not returnable.

Refunds

Once we receive your return, we will inspect it to ensure that it is unused and in its original condition with tags and packaging intact. If the item passes inspection, we will process your refund within 5 business days of receipt. Refunds will be issued to the original form of payment.

Please note that The Rabbit Hole does not provide free return shipping. Please keep your receipt and tracking number from your chosen delivery service in case your return is misdirected in the mailing system.

Sales Tax

The Rabbit Hole lawfully collects all applicable sales taxes.

Payment

We accept all major credit/debit cards.

If you have any questions about our returns and refund policy, please contact us at [CONTACT EMAIL ].

Scroll to Top