The Rabbit Hole

SHIPPING FREE OVER $100

SHIPPING POLICY

Thank you for choosing to shop with us at The Rabbit Hole! We want to make sure your shopping experience is as smooth and hassle-free as possible, including when it comes to shipping your orders.

Please read this policy carefully to understand our shipping procedures, options, and restrictions.

Processing Time

Most items ship within 1-2 business days of receiving your order. If there is an unexpected delay or backorder, we will contact you via the email address you provided to let you know.

Shipping Methods and Fees

We offer free shipping on all orders over $100 Pre Tax within the continental United States. Orders under $100 will be charged a flat rate shipping fee based on weight and destination.

  • Items weighing less than 3 pounds will ship via USPS.
  • Items weighing more than 3 pounds will ship via UPS Ground.

If you require expedited shipping, please select “Contact Us” at checkout, and we will contact you the same day with UPS arrangements and fees.

Please note that we currently only ship within the continental United States. If you require shipping to Alaska or Hawaii, please contact us for additional shipping costs.

Order Tracking

Once your order has been shipped, you will receive an email with tracking information so you can monitor the status of your shipment.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that if your order has already been shipped, we will be unable to cancel it.

Payment

We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We do not accept personal checks, money orders, or PayPal.

Sales Tax

The Rabbit Hole lawfully collects all applicable sales taxes.

Returns and Exchanges

Please see our separate Return and Exchange Policy for information on how to return or exchange items.

If you have any questions or concerns about our shipping policy, please do not hesitate to contact us. We are always here to help and ensure your shopping experience with us is a positive one.

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